Privacy Policy

PRIVACY POLICY

Effective Date: 23 May 2026
Last Updated: 23 May 2026

 

1. Introduction

Welcome to SipSpheres (“SipSpheres”, “Platform”, “Website”, “App”, “we”, “our”, or “us”).

SipSpheres is a global B2B virtual networking and discovery platform created for the beverage industry to help connect verified buyers, suppliers, manufacturers, distributors, importers, exporters, consultants, event organizers, and service providers across international markets.

This Privacy Policy explains how we collect, use, protect, process, and manage information shared by users while accessing our website, mobile application, tools, subscriptions, services, directories, calculators, communication systems, and related platform features.

By accessing or using SipSpheres, you acknowledge and agree to the practices described below.

 

2. Information We Collect

We may collect information directly from users, automatically through platform activity, or through verification processes.

A. Information Provided by Users

This may include:

• Full name
• Company name
• Email address
• Phone number
• Country and business location
• Business category
• Beverage industry details
• Product information
• Import/export interests
• Certifications or licenses
• Company descriptions
• Website and social media links
• Images, logos, or catalogues
• Subscription information
• Support requests or tickets
• Messages sent through the platform

 

B. Automatically Collected Information

We may automatically collect certain technical information including:

• IP address
• Browser type
• Device information
• Operating system
• Usage logs
• Login activity
• Search behavior
• Session identifiers
• Cookies and analytics data

This information helps improve security, performance, user experience, and platform functionality.

 

3. Data Protection & Respect for User Information

SipSpheres values user privacy and respects the confidentiality of user profiles, product information, and business content.

We do not sell, rent, trade, or commercially distribute user personal data to third parties.

We do not claim ownership of user-uploaded business information, product listings, or intellectual content.

Users remain responsible for ensuring the information they upload is accurate, lawful, and does not violate any third-party rights.

 

4. Payment Information & Security

SipSpheres does NOT store users’ credit card details, debit card information, banking credentials, CVV numbers, or sensitive payment credentials on its own servers.

Payments are securely processed through third-party payment gateways.

We do not request users to save card or banking details within the platform.

Users are advised to complete subscriptions and payment management primarily through the website version of the platform.

 

5. Mobile Application (APK Download)

SipSpheres may provide an Android APK file for mobile access.

By downloading or installing the APK:

• Users acknowledge the application is currently intended for Android users only.
• The APK is provided for easier viewing and access to platform content and business activity.
• Subscription management, billing, and major account actions are recommended through the website.

SipSpheres takes reasonable steps to ensure the APK provided through official channels is safe and secure. However, users should only download the APK directly from official SipSpheres sources.

We are not responsible for modified, unofficial, or third-party distributed APK files.

 

6. Use of Information

We may use collected information to:

• Operate and improve the platform
• Verify business profiles
• Facilitate buyer-supplier connections
• Manage subscriptions
• Respond to inquiries
• Improve security and fraud detection
• Provide customer support
• Send service notifications
• Improve platform functionality
• Monitor misuse, spam, bots, or fraudulent activity
• Comply with legal obligations

 

7. Estimated Retail Price Calculator Disclaimer

SipSpheres may provide access to tools, including the “Estimated Retail Price Calculator.”

This calculator:

• Is intended only as a rough estimation tool
• Does not provide guaranteed or actual market pricing
• Does not account for all country-specific duties, taxes, logistics costs, regulations, exchange rates, retail margins, licensing fees, or local operational charges

Actual costs may significantly vary between countries, suppliers, distributors, and market conditions.

Users should independently verify all commercial calculations before making business decisions.

To access or use such tools, users may be required to log into their SipSpheres account.

 

8. Content Monitoring & Removal

SipSpheres reserves the right to monitor, review, remove, restrict, suspend, or permanently delete content or accounts that include:

• Spam content
• Fake inquiries
• Irrelevant listings
• Testing data
• Misleading information
• AI-generated spam
• Automated bot activity
• Duplicate profiles
• Unauthorized promotions
• Fraudulent activity
• Non-industry-related content

Such removals may occur without prior notice and may apply even to paid memberships.

In such cases, subscriptions or payments shall remain non-refundable.

 

9. Reporting Content

Any user who believes that content, listings, profiles, images, or communications violate platform rules may report the matter directly through the Contact Us form available on the platform.

Users are encouraged to log into their account before generating support tickets for faster resolution and tracking.

Guest or general inquiries may still be reviewed, but response times may vary.

 

10. Cookies & Analytics

SipSpheres uses cookies and analytics technologies to:

• Improve platform performance
• Maintain login sessions
• Understand user interaction
• Improve navigation
• Enhance security
• Analyze traffic behavior

Users may disable cookies through browser settings, though some platform features may not function correctly.

 

11. Third-Party Services

SipSpheres may integrate or link to third-party services including:

• Payment processors
• Analytics tools
• Social platforms
• External websites
• Event providers
• Advertising partners

We are not responsible for third-party privacy practices, services, or external content.

Users should review third-party policies independently.

 

12. International Use

As a global platform, user information may be processed or stored in multiple countries depending on hosting, operations, or support requirements.

By using SipSpheres, users consent to such international processing and transfer of data.

 

13. Account Security

Users are responsible for:

• Protecting login credentials
• Maintaining password confidentiality
• All activity conducted under their account

SipSpheres shall not be liable for unauthorized account access resulting from user negligence.

 

14. Data Retention

We may retain information:

• While accounts remain active
• For legitimate business purposes
• For legal, compliance, fraud prevention, or dispute resolution requirements

Certain records may remain archived even after account closure, where legally necessary.

 

15. Children’s Privacy

SipSpheres is intended strictly for professional and business use.

Users must be at least 18 years old or legally authorized to represent a business entity.

 

16. Changes to This Policy

SipSpheres reserves the right to modify or update this Privacy Policy at any time.

Continued use of the platform after updates constitutes acceptance of revised terms.

 

17. Contact Us

For support, privacy concerns, or feedback:

SipSpheres Support Team
Email: care@sipspheres.com
Website: www.sipspheres.com